Replies 3. Hi Matt, Welcome to the Community, Try to follow the steps given in this link below to restore system to factory settings : lt.
Hi Matt, Not sure when exactly you're getting this error message. To perform system restore using Safe mode with command prompt refer to this link below : support. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions. Can't find what you're looking for? You can post your question in our community. Was this reply helpful? Yes No. Sorry this didn't help.
Thanks for your feedback. Please upload copies of your dump files as shared files excluding any more than one month old or before you used a system restore point to your OneDrive with a link here.
You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked.
You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Please download and run Driver View and upload a copy of the report it produces to your OneDrive. Please provide a copy of your System Information file. Select File, Export and give the file a name noting where it is located.
Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.
Reports in normal mode preferred. Please say if the report has been obtained in safe mode. Please upload and share with everyone copies of your System log and your Application log two files from your Event Viewer to your OneDrive and post a link here.
Place the cursor on System, select Action from the Menu and Save All Events as the default evtx file type and give the file a name. Do the same for the Applications log. Do not provide filtered files.
Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem. Threats include any threat of suicide, violence, or harm to another.
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Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit. Thank you for your help and quick response, the time I have to work on this is limited, so bear with me.
I had to perform all these actions in safe mode, I find im hanging, with no display the majority of the time, I only blue screened when I restarted with modem unplugged. Your dump file and your System Information files were incomplete files and unusable. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to. GDR service branches contain only those fixes that are widely released to address widespread, critical issues.
LDR service branches contain hotfixes in addition to widely released fixes. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:.
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